Every job you close goes through a quick review before it's paid. You can see exactly where your payment stands any time in the Payouts tab of your Pro Dashboard.
đ Find Your Payouts
Open the Payouts tab
Log in to your Pro Dashboard from a computer and select Payments in the left menu, then Payouts.
Review each payout
Each payout lists the related job IDs, job total, any deductions (including fees), total payout, and payout date. Click Export to download your payout history.
Don't see your job?
It's still in review and hasn't been processed yet. Give it the full 5â7 business days from close-out before reaching out.
â±ïž What Each Status Means
Not listed yet: in review
Our team is still reviewing your close-out. Payments are processed within 5â7 business days from when you close out the job in the app or dashboard.
Pending: processed, deposit on the way
Your job has been processed in the Lula system. Allow 4 business days for the direct deposit to reach your bank account. Your expected payment date is listed in the Payouts tab.
Paid: deposited
The payment has been deposited to your bank account. It will show as coming from Lula.
đ What Happens After You Close a Job
Our processing team reviews it
We check your notes, photos, and pricing to verify the work was completed. Once everything checks out, the job is processed and your payment is released.
Missing details cause a kick-back
If something is missing, you'll get a kick-back asking for more information. Processing is paused until you send it, so respond quickly to keep your payment moving.
đ€© Bonus Tip: Close out every job with full service notes, before and after photos, and your parts costs. Complete close-outs are the fastest way to get paid.
đ Still Waiting?
More than 7 business days since close-out?
If you haven't been paid or heard from us, submit a support ticket here and our team will look into it.
Amount looks wrong?
See Payment is not what you expected? for common deductions and how to open a dispute.