Lula’s Flat Rate Program is designed to create simple, predictable repairs for common service scenarios. Instead of quoting every job individually, certain repair types are offered at a pre-established flat price.
These prices are built using real job data across Lula markets, combined with partnerships with manufacturers and material suppliers, allowing us to standardize both labor expectations and material costs.
The goal is to remove uncertainty—for customers and Pros—while keeping jobs moving quickly.
Why Flat Rate Programs Matter to Our Property Management Customers
Property managers value consistency and predictability. Flat rate programs help by:
Standardizing pricing across properties and markets
Reducing approval delays by eliminating back-and-forth on quotes
Making billing simple and consistent for accounting teams
Creating predictable outcomes for common repair scenarios
Because pricing is known upfront, customers can plan budgets more accurately and move faster on routine maintenance needs.
Why Flat Rate Programs Benefit Pros
Flat rate programs are also built with Pros in mind. Key advantages include:
More Predictable Pay
Compensation is clearly defined upfront
No uncertainty around approvals or revisions
Faster job completion and fewer delays
Fewer Out-of-Pocket Expenses
In many flat rate scenarios, Lula manages material procurement
Materials are sourced through trusted suppliers at negotiated pricing
Reduces upfront costs and reimbursement friction
Less Administrative Overhead
No need to create detailed quotes for eligible jobs
Clear scope and expectations before arrival
Simpler close-out and billing process
Materials & Procurement (When Applicable)
For certain flat rate repairs, Lula will handle material procurement on your behalf.
When this applies:
Pickup locations and details will be clearly provided in the work order
Supplier locations are selected to be close to the property whenever possible
Locations are chosen for ease of access and reliability
Your role is simply to pick up the materials as instructed and complete the repair according to scope.
Note: Not all flat rate jobs include materials provided by Lula. The work order will always clearly indicate when procurement is handled for you.
What This Means in Practice
Flat rate jobs have defined scopes and clear expectations
You’ll know the pricing and process before starting work
Lula absorbs the complexity of pricing, forecasting, and supplier coordination
You focus on delivering quality work efficiently
The Bigger Picture
Flat rate programs allow Lula to:
Deliver a better, more consistent experience to property managers
Reduce friction across approvals, billing, and communication
Create repeatable, reliable work for Pros
This structure helps ensure long-term volume, smoother workflows, and predictable earnings across markets.