Overview
Garbage disposal repairs and replacements are part of Lula’s Flat Rate Program, designed to create a fast, predictable experience for both property managers and Pros.
Instead of quoting labor hourly or submitting material reimbursements, eligible garbage disposal jobs are completed for a known flat labor payment, with materials often provided by Lula.
How It Works
Garbage disposal jobs generally follow one of two paths: Pre-Diagnosed or Post-Diagnosis. You can read more about flat rate programs here.
1. Pre-Diagnosed Garbage Disposal Jobs
In many cases, our team can diagnose the issue and confirm the resolution before dispatching a Pro.
Common Pre-Diagnosed Scenarios
Disposal is seized, leaking, or electrically failed
Disposal is confirmed to need replacement
Unit type and size are already known
What Happens
Lula establishes the flat rate labor amount upfront
Customer approval is secured before scheduling
Replacement disposal and required materials are purchased by Lula
Pickup details are included directly in the work order
Your Role
Claim the job
Pick up the disposal and materials as instructed
Remove the existing unit and install the replacement
Test functionality and clean the area
Close out the job as normal
Labor Pay (Pre-Diagnosed)
Service Fee:
$50 (paid no matter what, included in the $90)Flat Rate Labor:
$90Up to $50 allowed for additional parts and labor related to the replacement.
**Payment is issued regardless of install time, assuming scope remains standard
You will always see the flat labor amount in the work order before starting in this pre-diagnosed flow. Here is
2. Post-Diagnosis Garbage Disposal Jobs
Some disposal issues cannot be confirmed without an on-site evaluation.
Common Post-Diagnosis Scenarios
Disposal hums but doesn’t spin
Unknown electrical or reset issues
Unsure whether repair or replacement is required
Other repairs are needed that aren't related to the disposal
What Happens
Standard diagnosis fees apply
Once on site, Lula works with you to:
Confirm whether the unit is repairable or requires replacement
Align the job to the flat rate replacement program, if applicable
Coordinate material purchase if replacement is needed
If the job qualifies for a flat rate replacement, pricing is updated and approved before work continues.
Your Role
Diagnose the issue
Repair or quote replacement as necessary (use flat labor rates when possible)
Pick up the disposal and materials as instructed
Remove the existing unit and install the replacement
Test functionality and clean the area
Close out the job as normal
Labor Pay (Post-Diagnosis)
Service Fee:
$50 (paid no matter what, included in the $90)Flat Rate Replacement Labor (if approved):
$90Add-ons: Up to $50 allowed for additional parts and labor related to the replacement.
**Payment is issued regardless of install time, assuming scope remains standard
Materials & Procurement
In most garbage disposal flat rate jobs:
Lula purchases the disposal unit and required install materials
Pickup locations are chosen to be:
Close to the property
Easy to access
From reliable suppliers
All pickup instructions are clearly listed in the work order.
In rare cases where materials must be sourced on-site, Lula will coordinate with you before purchase.
What’s Included in the Flat Rate Scope
Removal of existing garbage disposal
Installation of new disposal using existing connections
Electrical and plumbing reconnection (standard setup)
Functional testing
Not Included (May Require Review)
Cabinet modifications
Electrical rewiring or outlet relocation
Plumbing reconfiguration
Drain line repairs unrelated to the disposal
If the scope is larger, you have up to $50 in labor and materials to get the work completed. Anything beyond that will require a call 913-444-9293 as it is no longer a standard replacement.