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HVAC Replacement Program

How Lula's HVAC Replacement Program works for Pros — job flow, flat-rate pricing guidelines, NTE approvals, permits, and warranty requirements.

Written by Katherine Hart

Welcome to Lula Replacements — part of the Preferred Pro Arsenal.

Our mission: drive more volume to skilled Pros, create a simple and predictable replacement process, and help you win consistently.


🚀 Sign Up for HVAC Flat Rate Jobs

Not receiving HVAC replacement jobs yet? Complete the HVAC sign-up form to set your flat rates and start getting jobs assigned to you.

Already signed up? No action needed — jobs will come to you as they are diagnosed in your area.


✨ Quick Look

  • No fees on your labor cost — you keep your full flat rate

  • No pre-trip required — you get the full system work-up before you go

  • Lula prepays the equipment — a PO is ready for pickup near the job or your HQ

  • Next-day installs — predictable scheduling, faster payouts


🔧 How It Works

What are the steps from diagnosis to install?

  1. Lula diagnoses the system and confirms a replacement is needed.

  2. The job is assigned to you — with no fees taken from your labor cost.

  3. You receive the full system work-up (diagnosis, sizing, layout, and more) so no pre-trip is required.

  4. A flat-rate labor agreement is set for the install (condenser, A-coil, furnace, and so on).

  5. Lula orders and prepays for equipment and parts — a PO is ready for pickup near the job or your HQ.

  6. Your team completes the installation the next day.

How do I start receiving these jobs?

Complete the HVAC Replacements sign-up form. You will set your flat rates as part of the form, and the Lula team will follow up to get you into the assignment rotation.

Do I need to do a pre-trip before the install?

No. You receive the full system work-up up front — diagnosis, sizing, and layout — so you can arrive ready to install.

Who pays for the equipment?

Lula does. Lula orders and prepays for the equipment and parts, and a PO is ready for pickup near the job or your HQ. You never front the cost of the unit.

What equipment does Lula provide?

Lula provides the equipment including the condenser, air handler, furnace, coil, and heat kit.


💰 Pricing Guidelines

The more competitively priced you are, the more volume you will receive.

What are the average flat rates?

  • $1,500 average — full system replacement

  • $800 average — furnace only

What should my flat rate include?

Because Lula supplies the equipment, your flat rate should cover the labor to get it installed and the old system removed:

  • Pickup, installation, and haul-away

  • Lineset blowout

  • Flue adjustments

  • Plenum adjustments

  • Conduit (electrical) adjustments

  • Furnace installs located in the attic


📋 NTE (Not-To-Exceed) Expectations

What if the job needs more than the agreed amount?

You have a $100.00 NTE for miscellaneous materials. If unforeseen circumstances arise, such as extensive duct modifications needed, you can request approval in the app. Getting approval before you proceed keeps the job moving and protects your payout.

Can I mark up parts?

No markup on parts cost. Parts are billed at cost.


📝 Permits & Warranty

Can I pull the permit myself?

Permitting is handled for you at no cost through Lula's partnership with PermitFlow. See Lula x PermitFlow Partnership for how that works.

Is a labor warranty required?

Yes — a 1-year labor warranty is required on all HVAC replacement installs.


💬 Need Help?

Questions about the HVAC Replacement Program, your flat rate, or a specific job?

Email pro@lula.life or reach out through your provider dashboard.

Questions about a permit, the LOA, or a permit application?


Bottom Line

Show up, install, and get paid — Lula handles the diagnosis, the equipment, and the paperwork. 🛠️

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