Lula has partnered with PermitFlow to handle permitting for all HVAC and water heater replacement jobs — so you can focus on the work, not the paperwork.
📅 Effective for all qualifying jobs starting May 12, 2026.
✨ Quick Look
No permitting headaches — full-service permit management from start to approval
Faster job starts — fewer delays, quicker turnaround, faster payouts
More capacity — less admin work, more jobs on your schedule
$0 cost to you — Lula covers the full cost of PermitFlow for all replacement jobs
About the Partnership
What is the Lula x PermitFlow partnership?
Lula has teamed up with PermitFlow, an AI-powered permitting platform that manages the entire permit process — from researching local requirements to submitting applications and tracking approvals.
When does this take effect?
This is a requirement for all HVAC and water heater pros starting May 12, 2026. Any qualifying replacement job assigned on or after that date will run through PermitFlow.
Which jobs does this apply to?
PermitFlow will be used for all HVAC and water heater replacement jobs that require a permit. Diagnostic, repair, and other non-replacement jobs are not impacted.
Why is Lula doing this?
Permitting is one of the biggest bottlenecks to getting jobs started and completed. Letting PermitFlow handle the paperwork means jobs move faster from assignment to completion to payout.
💰 Cost & Benefits
How much does PermitFlow cost me?
$0. Lula is covering the full cost of PermitFlow for all qualifying replacement jobs. There are no fees deducted from your payouts and no out-of-pocket costs to you.
What are the benefits to me as a pro?
No permitting headaches — full-service permit management from start to approval
Faster job starts — fewer delays, quicker turnaround, and faster payouts
More capacity — less admin work means more jobs on your schedule
$0 cost — Lula covers the full cost of PermitFlow
How does this affect my payout?
Faster permits mean faster job completion, which means faster payouts. There are no fees, deductions, or holds related to PermitFlow on your payouts.
🔧 Your Workflow
What changes about my job workflow?
When you accept a qualifying replacement job, Lula and PermitFlow will handle the permit on your behalf in the background. You’ll be notified when the permit is approved and the job is cleared to start.
You will not need to:
Research permitting requirements
Complete permit applications
Coordinate directly with the local jurisdiction
What is the order of events once a job is assigned to me?
As soon as Lula knows you’re the pro on the job, our permitting team enters the job in PermitFlow and assigns it to you.
PermitFlow verifies that you are registered in the relevant county.
PermitFlow takes it from there — submitting the permit application and reaching out to you directly if any additional information is needed.
You’re notified when the permit is approved and the job is cleared to start.
What if a permit is required before repairs can begin?
PermitFlow handles everything. They start the permit process the moment Lula assigns you the job, so even when a permit needs to be in place before work begins, you’re covered — no extra steps on your end.
Will I need to provide any information?
In most cases, the job details Lula already has on file are enough. If PermitFlow needs additional information (for example, equipment specs, license details, or a signature), you’ll be contacted directly with a clear request and instructions.
Does this process change based on the municipality?
From Lula’s side, no — the process is the same regardless of municipality. What PermitFlow requests from you may vary based on what the local jurisdiction requires, but the way Lula and PermitFlow work together stays consistent.
Who applies for the permit and who schedules the inspection?
PermitFlow handles both. PermitFlow applies for the permit on your behalf and schedules the required inspection with the local jurisdiction. You’ll be notified of inspection dates, any documentation needed, and whether your presence is required.
Will I still need to be onsite for any inspections?
Typically, yes. PermitFlow will notify you whenever you (or someone on your team) need to be onsite for an inspection. PermitFlow handles the scheduling and shares the specific inspection requirements for your permit so you know exactly what to expect.
What happens if a permit is delayed or denied?
If a permit is delayed or rejected by the local jurisdiction, PermitFlow will work directly with the city or county to resolve the issue and resubmit if needed. Lula will keep you updated on timing so you can plan your schedule.
You will not be penalized for permit delays caused by jurisdictional issues outside your control.
📝 Your Letter of Authorization (LOA)
I just received a DocuSign — what is it?
You’ve been sent a DocuSign for a Letter of Authorization (LOA). Please review and sign it so PermitFlow can begin pulling permits on your behalf for the projects Lula has assigned you to.
What does the LOA actually authorize?
The LOA authorizes PermitFlow to pull permits on your behalf only for the projects Lula has assigned you to. PermitFlow will not pull any additional permits under your license unless they are separately contracted with you to do so.
I work in multiple jurisdictions — do I need more than one LOA?
If you work in multiple jurisdictions and have the same signer, you can list multiple licenses on the LOA. If you have different signers or prefer to keep them separate, email lula@permitflow.com and the team will send you the additional documents.
Will my company information be shared?
No. PermitFlow does not share your company’s information. When PermitFlow contacts Authorities Having Jurisdiction (AHJs), they always disclose that they are a third-party permit processor acting on your behalf.
What if I have other questions about the permits?
If you have any further questions about your permits, please email lula@permitflow.com and the PermitFlow team will be happy to help.
💬 Need Help?
Questions about a specific job, payout, or your provider account?
Reach out to Lula support through your provider dashboard or your usual support channel.
Questions about PermitFlow, the LOA, or a permit application?
Email PermitFlow directly at lula@permitflow.com.
Please do not contact your local permitting jurisdiction directly — Lula and PermitFlow will coordinate everything for you.
Bottom Line
You focus on the job — we’ll handle the permits. 🛠️