Lula

What do I do if the tenant isn't home during my scheduled appointment?

Resident No-Shows & Access Issues

Walks through the process of rescheduling a job

How to Reschedule a Job

What do I do if the resident is not answering/not home?

The Service Level Agreement (SLA) defines response expectations for post-service issues and does not limit a Pro’s responsibility for defective or incomplete work discovered after the SLA window.

Service Level Agreement (SLA) & Workmanship Warranty

Josh

Katherine Hart

Everything you need to know about job expectations, workflows, and requirements when completing work through Lula.

Job Workflows & Expectations

Find answers and get help from Intercom Support and Community Experts

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