Customer satisfaction is our number one priority.
After a claim is made, our support team will perform (a small) investigation. We will review the information carefully then find the best solution.
In the event that the customer is unhappy, we will offer to send a different provider out to do the work. If that isn’t satisfactory, then we will issue a full refund.
We don't dance around with a bunch of questions. As long as you are being honest with us, we will be honest with you.