Depending on the type of claim, we may require photos to assist with the investigation. For example, if the claim is related to property damage, then we will require you to submit a picture of the damage.
However, if you are just not satisfied with the quality of work by Lula’s provider, then we may not require any pictures.
Pictures are a great way to expedite the claim process and avoid malicious behavior. If there is ever something in question, we recommend taking pictures, so we can quickly resolve the issue.